Conversations That Convert: Pitching & Questioning for BDRs

Earn attention with a clear, buyer-relevant pitch and ask questions that turn interest into a purposeful next step.

It takes confidence to start a conversation with someone who was not expecting your call. BDRs, SDRs and ADRs are asked to create pipeline while learning new markets, handling rejection and making every message relevant. We understand the difference between being busy and creating a meeting an AE can build on. Here, buyer curiosity comes before the pitch.

Enquire About This Lab Explore the course

Two sellers role-playing a customer conversation while a colleague observes — Explore. Practise. Perform.

Duration

Half day · 3.5 hours per half day

Group size

Maximum 8 delegates

Format

Online or face to face

Price — Face to face

Price on request

+ VAT

Price — Online

Price on request

+ VAT

where understanding becomes useful —

Why this course matters

A good opening earns attention; a good question earns understanding.

What you’ll explore in the Lab

A strong BDR conversation gives the prospect a reason to engage and space to explain what matters to them. This half-day workshop helps reps translate their proposition into a concise value pitch, adapt it to different buyer roles and move naturally into questioning.

Delegates explore open, follow-up and qualification questions, listen for useful signals and summarise what they have heard before proposing a meeting. The emphasis is relevance and curiosity: creating a genuine exchange that equips the account executive with context rather than booking a meeting without a clear need.

a real challenge. a purposeful response.

The challenges this addresses

Feature-led introductions that rush to the meeting request
Questioning that misses the prospect’s real business priorities
BDRs delivering identical value pitches to different buyer roles
Meeting requests made before summarising the prospect’s stated needs

What this can change at work

Help BDRs earn the next step through a conversation, not a monologue. Concise, buyer-relevant pitches create room for questions; attentive listening gives those questions a commercial purpose. Reps can build greater confidence in moving from an opening to a qualified meeting, managers can coach the quality of the exchange, and AEs can start with context the prospect has actually shared.

Openings shaped for buyers

Reps adjust their concise value pitch to the buyer’s role before moving into questions about relevance and need.

Follow-up that listens

On prospect calls, BDRs follow useful answers with further questions rather than moving automatically through a fixed question list.

Purpose before booking

Before proposing a meeting, reps summarise what they have heard and record the agreed reason for involving an AE.

Explore. Practise. Perform.

Less theory. More application.

What participants will practise

Realistic sales scenarios, role-play and peer feedback around building a concise buyer-relevant value pitch and adapting the message to different prospect roles. Where helpful, participants work on their own live (or anonymised) opportunities.

What they’ll take away

Take-away materials with the questions, frameworks and techniques covered, plus a short personal action plan for the next customer conversations where the skill matters.

How we help it stick

Reflection and action planning are built into the session. Reinforcement such as manager guides, follow-up labs or coaching depends on the programme you choose and is agreed with you.

How we make learning stick

Inside the workshop

Delegates bring their proposition and typical prospect scenarios. Small-group exercises turn feature-heavy introductions into relevant value statements; paired role-play then connects the pitch to questions, listening and a clear meeting request. Peer and facilitator feedback help each rep refine their language. Reps leave with a practised pitch, a flexible question bank and a handover structure to use in their next conversations.

Make Conversations That Convert: Pitching & Questioning for BDRs relevant to your business

Tell us where you want to make progress with building a concise buyer-relevant value pitch. We can discuss suitable workplace examples, priorities and access needs before agreeing the scope. Choose live online or face-to-face training for your UK or European team, with delivery arrangements agreed before booking.

Discuss a customised version

What the training covers

The scope below sets out the subjects covered. Workplace examples and practice are shaped around your team within the booked format.

Building a concise buyer-relevant value pitch
Adapting the message to different prospect roles
Moving from an opener into a conversation
Open, follow-up and qualification questions
Active listening and confirming understanding
Meeting requests and meaningful AE handovers

What’s included in your booking

Your booked time and format: Half day · Live online or face to face, agreed before booking · Maximum 8 delegates.
Included in every course: Interactive, facilitator-led learningLive, hands-on sessions built around practice and participation.
Group discussionsShared conversations about real situations, so people learn from each other as well as the facilitator.
Breakout exercisesSmall-group practice, role-play and problem-solving, online or in the room.
Take-away materialsCourse materials, tools and templates to use back at work.
Facilitated learning and practical application: The subject coverage, exercises and facilitator feedback described above, with space to connect the learning to relevant workplace situations. The workshop description sets out the specific plans, prompts or tools developed in this course.

Follow-up coaching, refresher sessions and additional delivery days are not automatic inclusions; any additions are agreed in your proposal. Travel, venue arrangements and any software licences are confirmed separately where relevant. Prices exclude VAT.

Outcomes

The capabilities delegates work towards through the training and practice:

Deliver a concise pitch suited to the prospect
Ask questions that uncover relevance and need
Listen and summarise without rushing to the next question
Agree a purposeful next step and capture useful handover context

the next conversation is where it counts —

Take it back to work.

Choose a real situation where you want to apply the learning. Use it to turn an outcome into a manageable first step, then reflect on what changes.

Choose

Start with one priority: Deliver a concise pitch suited to the prospect.

Apply

Try the approach in a relevant task or conversation. Note what felt useful and what you would adapt.

Review

Reflect on what happened, seek feedback where appropriate and choose your next step. Follow-up support can be discussed separately.

Bring this topic to your next event

We can discuss adapting Conversations That Convert: Pitching & Questioning for BDRs into a keynote or large-group session, focusing on the themes most relevant to your audience. Depth, activities, timings and any follow-up depend on the format and package you choose; an event session is not a substitute for the full course.

Explore Speaking & Events

More from Top of Funnel ADR/BDR Lab

BDR Bootcamp: From First Contact to Qualified Meeting

Build the foundations of new-business sales over two or three practical days, from understanding buyers to confident outreach, qualification and a supported skills sign-off.

2 or 3 days · 9:30am–5pm each dayMaximum 8 delegates

Course synopsis

New sellers need a connected foundation, not isolated tips for the next call. Starting in sales means learning a new commercial world as well as a new set of skills. This BDR, SDR and ADR bootcamp builds both. We connect buyer understanding and business drivers with research, prospecting, phone, email and LinkedIn outreach, questioning, objection handling and useful AE handovers. The two-day workshop establishes a complete prospecting routine; the third day adds deeper buyer scenarios, campaign development and repeated conversation practice. Both formats finish with a supportive practical sign-off against criteria agreed with your manager, showing what each rep can do and where further coaching will help.

Key focus areas

Sales fundamentals, the buying journey and the BDR role
Commercial curiosity: buyer priorities, business drivers and decision-making
Ideal customer profiles, account signals and stakeholder research
Responsible AI-assisted research and source checking
Relevant email, phone and LinkedIn outreach
Cold-call openers, gatekeepers and concise value pitches
Purposeful questions, listening and qualification
Handling brush-offs, objections and follow-up
CRM discipline, meeting quality and AE handovers
Weekly planning, resilience and practical skills sign-off

Outcomes — you'll be able to

Explain the buyer's commercial context before approaching them
Research and prioritise relevant accounts and contacts
Build a connected multi-channel prospecting routine
Handle prospect conversations and objections with greater confidence
Book purposeful meetings and capture useful AE handover context
Demonstrate core skills and agree a focused development plan

Included in every course

Interactive, facilitator-led learning
Group discussions
Breakout exercises
Take-away materials

Face to face

Price on request+ VAT

Course details

BDR Mini Bootcamp

Five live online half-day sessions for new BDRs, with practical prospecting, buyer conversations and time to apply the learning between sessions.

5 half-day sessions · 3.5 hours per half dayMaximum 8 delegates

Course synopsis

Five connected online labs give new BDRs room to learn, practise and bring real experience back to the group. A connected online development programme for people starting in business development. Across five live half-day sessions, BDRs, SDRs and ADRs build commercial curiosity, research skills, relevant outreach, call confidence, qualification and AE handover habits. Small-group breakouts, role-play and feedback make each session a working lab. Between sessions, reps apply the learning to agreed prospecting tasks and bring their experience back for review.

Key focus areas

Buyer understanding and commercial drivers
Target-account research and responsible AI use
Phone, email and LinkedIn outreach
Pitching, questioning and active listening
Objections, qualification and AE handovers
CRM habits, weekly planning and skills sign-off

Outcomes — you'll be able to

Connect buyer priorities with relevant outreach
Practise confident prospect conversations
Qualify and hand over purposeful meetings
Apply learning between sessions and demonstrate core skills

Included in every course

Interactive, facilitator-led learning
Group discussions
Breakout exercises
Take-away materials

Live online

Price on request+ VAT

Course details

your sales team. your priorities. your programme. —

Build your own sales programme.

Combine courses, focus on your skills gaps and shape the learning around your sales cycle. Standard workshops run with 8–10 delegates; BDR and MEDDPICC sessions have a maximum of eight; Sales Leadership workshops run with 6–8. Smaller bespoke cohorts can be discussed, with pricing agreed for your programme.

Your people. Your priorities.Ready to sell better? Build your programme.A programme shaped around your people — and the progress you want to make.

Where better selling begins.

Your team doesn’t need more slides. They need skills that stick.

Know you need help? Book a relaxed, no-obligation 30-minute call. We’ll talk through your team and challenge, and you’ll leave with an honest view of the options — no brief or programme needed.

Book a Discovery Call Enquire about this course